Sky Broadband, TV and Phone

Why choose this package?

The Sky Broadband and TV packages offer a complete entertainment service from the starter level where you’ll get the Sky+ box that allows you to pause, rewind and record TV programmes together with Internet access to the premium packages that offer a fast broadband connection and unlimited download capacity. The entry level Sky Broadband Lite package is actually free when you take it with Sky TV.

Contracts for Sky Broadband are shorter than several of the other providers (12 months), which can be attractive if you don’t want to be locked into the more standard 18-month contracts.

Sky Broadband often offers introductory deals giving free or discounted rental for 6 or even 12 months.

With Sky Broadband packages you must take a Sky landline rental. However, as part of your package you’ll get free weekend calls.

Sky is probably best known for its TV offering and taking the Broadband and TV packages will give you access to a large range of programming with the option to upgrade to all the high profile movie and sports channels.

Features

  • Free access to Sky wi-fi public hotspots using up to 6 devices – unlimited mobile data allowance and download speeds of up to 5Mbs.
  • Sky Go – Live Sky TV programmes on your mobile devices (iPhones, iPad, laptop, Xbox 360 and selected Android smartphones).
  • Sky Entertainment Extra – over 90 channels; widest range of free-to-air channels.
  • Up to 65 HD channels – the widest range in the UK.
  • Upgradeable to include Sky Atlantic, Skyp Sports and Sky Movies.
  • Sky+ box – pause, rewind and record TV programmes.
  • Free On Demand and Catch Up TV – BBC iPlayer, ITV Player, 4OD, Demand5.
  • 24/7 technical support.
  • Rewards to customers such as preferential treatment at The O2 and free weekly cinema screenings.

Technical specs

  • Standard broadband download speed up to 14Mbs.
  • Sky network area covers 83 percent of the UK. Fibre optic area is less (33 percent) but is being rolled out across the UK.
  • Sky Hub wireless ‘N’ router: A protected wi-fi connector that comes with Sky Smart Signal, designed to overcome interference in the home and select the best wireless channel. Also has a low energy mode. 

Plans

Sky Broadband Lite:

  • Free when you buy as part of a package with Sky TV
  • 2GB monthly usage
  • 3 month free trial of McAfee Internet Security Suite.
  • Free parental controls for up to 3 PCs.
  • Sky+ box
  • Free Sky Entertainment Extra
  • Option to upgrade to additional Sky channels and HD pack (up to 65 channels in high definition).
  • Inclusive weekend calls to UK landlines

Sky Broadband Unlimited: (Available within the Sky network area)

  • Completely unlimited downloads with no monthly cap.
  • Available at a discount when you buy with Sky TV.
  • 12 months free trial of McAfee Internet Security Suite.
  • Option to upgrade to additional Sky channels and HD pack (up to 65 channels in high definition).
  • Free Sky Talk Weekends – inclusive minutes to UK landline numbers.
  • Option to upgrade to Sky Talk Anytime.

Sky Fibre Unlimited: (Available in fibre optic broadband network areas only)

  • Download speeds of up to 38Mbs.
  • Completely unlimited downloads with no monthly cap.
  • 12 months free trial of McAfee Internet Security Suite.
  • Free Sky Talk Weekends – inclusive minutes to UK landline numbers.
  • Option to upgrade to Sky Talk Anytime.

Sky Fibre Unlimited Pro: (Available in fibre optic broadband network areas only)

  • Download speeds of up to 76Mbs.
  • Completely unlimited downloads with no monthly cap.
  • Free Sky Talk Weekends – inclusive minutes to UK landline numbers.
  • Option to upgrade to Sky Talk Anytime.

Sky Broadband Connect: (For those outside of the Sky network area)

  • 40GB monthly usage allowance
  • Upload speeds of up to 448Kb upload speed.
  • Free parental controls for up to 3 PCs.
  • Free Sky Talk Weekends – inclusive minutes to UK landline numbers.
  • Option to upgrade to Sky Talk Anytime.

Fees & Contracts

12-month contracts apply.

All Sky Broadband customers must take a Sky line rental. Sky charges a line rental with the annual cost charged up front. However, it occasionally has introductory offers covering the cost of the first 12 months. If customers do not have a compatible line a connection charge may apply.

Delivery charge for wireless router (existing customers only).

Existing Sky customers will be charged for the Sky+ set-top box.

Set-up of Sky+ HD box with the HD Pack is free when you join Sky TV online.

Sky Broadband set-up fees apply to existing Sky TV customers.

If you cancel Sky HD within 1 month of activation they will refund the cost of the Sky+ box (although not any subscription or set-up charges).